Get to Know Our Process In Brief
ICT provides comprehensive support to our clients throughout their entire project journey, from the first phone call to final completion and beyond. Please continue reading for a summary of our services. For those who prefer a more visual experience, we invite you to visit our Video Testimonials section, where you can hear directly from our clients. They’ll tell you everything you want to know about what it’s like to work with us.
1. FREE CONSULTATION
We come to you for a free office visit and walk-through to get to know your needs and vision.
2. DESIGN + BUILD
We’ll create a full custom technology plan and blueprint to fit your needs. Then we’ll order the supplies, assemble it in our office and test it until we’re satisfied.
3. INSTALLATION
Our team of experts install your new equipment with care and precision.
4. TRAINING
We teach your staff how to use the new technology.
5. REGULAR MAINTENANCE
We’ll be sure you’re always current and fully operational with HIPAA compliant software updates, cloud backups, dust removal + more.
6. HELP DESK
ICT is always just a phone call away. We offer on-site technical support when you need it.
7. ONSITE SUPPORT
When a technician is needed onsite, rest assured that we will be there to swiftly make the necessary repairs and installations. You can count on us to provide efficient and reliable service, ensuring that your needs are met with professionalism and expertise.
