Get to Know Our Process In Brief
From the time you make the call until your custom software and computer hardware are operational, and even after, we’ll take care of you. Read below for the CliffsNotes version of what we do.
We recommend you also visit the Dental Tech Specialists page and Why HIPAA Matters for an in-depth look at what we do. If you’re more of an audio-visual person, visit our Video Testimonials and let your dental peers do the talking. They’ll tell you everything you want to know about what it’s like to work with us.
1. FREE CONSULTATION
We come to you for a free office visit and walk-through to get to know your needs and vision.
2. DESIGN + BUILD
We’ll create a full custom technology plan and blueprint to fit your needs. Then we’ll order the supplies, assemble it in our office and test it until we’re satisfied.
3. INSTALLATION
Our team of experts install your new equipment with care and precision.
4. TRAINING
We teach your staff how to use the new technology.
5. REGULAR MAINTENANCE
We’ll be sure you’re always current and fully operational with HIPAA compliant software updates, cloud backups, dust removal + more.
6. HELP DESK
ICT is always just a phone call away. We offer on-site technical support when you need it.
7. EMERGENCY SUPPORT
Loaners are always available. We have a quick turnaround for repairs and troubleshooting to minimize your downtime.